Gotilo.co.uk Privacy Policy

1. Introduction

Gotilo ("we", "us") values your privacy. This Privacy Policy explains what personal data we collect, how we use it, and your rights.

This Policy applies to all users of www.gotilo.co.uk and related services.

2. Data We Collect

Personal Data You Provide

• Name, email, phone number
• Profile details (location, interests, vendor info)
• Listings and content you create
• Uploaded images/documents
• Messaging (leads, claim forms)

Automatically Collected Data

• IP address
• Device/browser information
• Cookies and usage data

3. How We Use Personal Data

We use data to:

• Provide and personalize the Platform
• Enable registration and authentication
• Manage listings, claims, and communications
• Provide support and enforce policies
• Send notifications about updates, promotions
• Comply with legal obligations

4. Legal Basis for Processing (GDPR)

We process your data based on:

• Contractual necessity (to provide services)
• Legitimate interests (security, analytics)
• Consent, where required

5. Sharing Personal Data

We may share data with:

• Service providers (hosting, email, analytics)
• Vendors (when you contact or submit leads)
• Law enforcement where required
• Professional advisers, auditors

We do not sell your personal data to third parties.

6. Cookies & Tracking

• We use cookies and similar technologies to enhance experience and analyze usage.
• You may control cookie settings in your browser.

7. Data Retention

We retain your data as long as your account exists or as necessary for compliance.

8. Your Rights

Under GDPR (UK), you may request:

• Access or correction of your data
• Deletion of your account and personal data
• Restriction of processing
• Object to processing
• Data portability

To exercise your rights, contact: gotilouk@gmail.com

9. Security

We implement reasonable technical and organizational measures to protect your data.

10. Children's Privacy

The service is not intended for children under 18. We do not knowingly collect data from minors.

11. Changes to Policy

• We may update this Policy.
• We will notify users of significant changes.

12. Contact

Data Protection Officer:
gotilouk@gmail.com